Quality Policy

AAR M-1003 Quality Policy

We, Kharagpur Metal Reforming Industries Pvt. Limited, is committed for total customer satisfaction, we will achieve it by:

  1. Following a documented quality management system in accordance with M-1003 and other customer specific requirements
  2. Adhering to applicable legal and other requirements
  3. On time supplying of quality rail components to our customer
  4. Responding customer communication on time including complaints
  5. Reducing rejection, re-work and waste in manufacturing
  6. Continually improving our quality management system by following M-1003, ISO 9001 and ISO 17025 standards
Quality Policy - ISO 9001:2015,14001:2015 & 45001:2018 & IRIS ISO T/S 22163:2017

We at Kharagpur Metal Reforming Industries Pvt. Ltd. are committed to provide products of consistent quality of highest order to meet or exceed our customer’s expectations. We shall look forward to exploring newer avenues for our existing products and increase market share.

  1. We shall bring continual improvement in areas identified from time to time through continuous up gradation of our resources, operational efficiency and prevention of failure.
  2. We are committed to Continuously monitor and improve our Quality, Environmental, Health & Safety performance in terms of process effectiveness.
  3. We will be committed to ensure compliance with relevant legislation and regulations.
  4. We will be committed to ensure efficient use and conservation of resources by effective management practices and technology measures to improve Quality, Preventing Pollution and minimizing Health & Safety Risks
  5. We will adequately train all employees on the basis of organizational competency requirements.
  6. We will be committed to enhance our corporate image as a socially accountable and ethical organization.
  7. This policy shall be communicated to all those are working for or on behalf of our organization and relevant interested parties.
ISO / IEC 17025:2017 LABORATORY POLICY - Material Characterisation Laboratory

We at Kharagpur Metal Reforming Industries Pvt. Ltd. Unit IV, in the pursuit for excellence in all fields of our activities, are committed to the issues addressed in the policy. We are committed to provide the products that exceeds customers’ expectations. These products are tested following internationally approved standard procedures in our laboratories. We are committed to deploy the key resources – people, process, equipments and infrastructure to maintain highest operational standards at laboratories.

The laboratory management is committed to meet the compliance with ISO / IEC 17025:2017 International standard and will continually improve the effectiveness of the management system. These shall be followed and practiced throughout the organization.

It is the policy of the company to:

  1. Implement Management System as per ISO / IEC 17025:2017.
  2. Maintain the health of equipment, ensuring timely calibration and maintenance.
  3. Employ qualified and trained personnel and continually upgrade their skills and make them familiarize on the requirements of ISO/ IEC 17025:2017.
  4. Comply with standard procedure for testing.
  5. Comply with applicable legal, statutory, regulatory, customer specific and other requirements.
  6. Ensure safe and healthy work environment in the laboratory.
  7. Carry out laboratory activities that leads to better results, quick and reliable services.
  8. Continually improve the testing procedures to improve internal and external customer satisfaction.

**This Laboratory Quality Policy shall be made available to all stakeholders and interested parties.